Exceptional Service

Exceptional Service

At USP, we understand that several parties are involved in a construction project.  That’s why working with each of these parties is a priority in our business.  Whether you’re a distributor, contractor, engineer, architect, or the building owner, we want to make you a customer for life. Take a look and see what sets USP apart from the competition.

Short Lead Times

Once your order is placed, it becomes our number one priority to get your material manufactured and shipped to you as soon as possible.  Our efficient production will keep you stress free.

Direct Communication

Our team at USP is not just committed to your order; we’re committed to your project.  Your contractors, engineers, architects, and distributors are welcome and encouraged to contact us if there are any questions about our cable trays.  We will work directly with each individual, saving you time and money over the course of your construction project.

Detailed Package Labels

For all cable tray orders, our staff at USP creates a detailed label for each box, which illustrates the contents of that box. This way, the person receiving the material can be sure that they have received everything you’ve ordered.  If there is a problem with the order, we also keep a copy of each label that goes out.  This ensures that we can “walk through” the contents of the shipment over the phone if needed.

Pre-shipment Pictures

Before your order is sealed and shipped, we take pictures of everything in your shipment including the contents of boxes.  This picture is then available for client review and any troubleshooting.  Think of it as visual insurance for your investment; you’ll be able to see that each item was packed carefully and in mint condition. If there are any issues during unpacking, our staff can also access the picture to help your team over the phone.  This minimizes confusion and saves you valuable construction time.